Arizona Examination for Personal Lines Insurance Producer — Information & Free Practice
US-AZ · Examination information
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Arizona Examination for Personal Lines Insurance Producer
- Provider
- PSI Services LLC
- Format
- Computer-delivered, closed-book examination
- Exam questions
- 100 items, plus 5 to 10 unscored experimental questions
- Time limit
- 2 hours
- Passing score
- 70% correct
- Exam fee
- $50
Examination outline
Insurance Regulation (10%)
- Licensing
- Licensing > License application requirements (20-285)
- Licensing > Number of exam attempts 20-284(H)
- Licensing > Licensing eligibility/lawful presence (41-1080)
- Licensing > Types of licensees
- Licensing > Types of licensees > Producers (20-281(5), 286)
- Licensing > Types of licensees > Nonresidents (20-281(11))
- Licensing > Types of licensees > Adjusters (20-321)
- Licensing > Types of licensees > Business entities (20-281(1), 285(D, E), 290(B))
- Licensing > Types of licensees > Surplus lines brokers (20-407, 411)
- Licensing > Types of licensees > Temporary (20-294)
- Licensing > Types of licensees > Vending machines (20-293)
- Licensing > Lines of producer license authority (20-286, (A), 321, 331, 332, 411, 411.01, 1580, 1693.01, 2662)
- Licensing > Fingerprinting requirements (20-142(E), 285(E), 286(C), 289(D))
- Licensing > Assumed business name (20-297)
- Licensing > Maintenance and duration
- Licensing > Maintenance and duration > Expiration, surrender and renewal (20-289)
- Licensing > Maintenance and duration > Inactive license status during military service (20-289.01)
- Licensing > Maintenance and duration > Change of personal contact information (20-286(C))
- Licensing > Maintenance and duration > Change of business information (20-286)(C))
- Licensing > Maintenance and duration > Report of actions (20-301)
- Licensing > Maintenance and duration > Continuing education (20-2902, 2903)
- Licensing > Disciplinary actions
- Licensing > Disciplinary actions > Denial, suspension, revocation or refusal to renew; civil penalties (20-295, 296)
- Licensing > Disciplinary actions > Cease and desist order (20-292)
- State regulation
- State regulation > Acts constituting insurance transaction (20-106, 282, 401.01)
- State regulation > Acts constituting insurance transaction (20-106, 282, 401.01) > Negotiate (20-281(10))
- State regulation > Acts constituting insurance transaction (20-106, 282, 401.01) > Sell (20-281(14))
- State regulation > Acts constituting insurance transaction (20-106, 282, 401.01) > Solicit (20-281(15))
- State regulation > Payment of premiums (20-191)
- State regulation > Certificate of authority (20-217(A))
- State regulation > Identification of Producer (20-229)
- State regulation > Producer regulation
- State regulation > Producer regulation > Sharing commissions (20-298)
- State regulation > Producer regulation > Place of business and records (20-157, 290; AZ Const Art 14 s 16)
- State regulation > Unfair practices and frauds
- State regulation > Unfair practices and frauds > Unfair trade practices (20-442)
- State regulation > Unfair practices and frauds > Misrepresentation (20-443, 443.01, 447; Rule R20-6-801(D))
- State regulation > Unfair practices and frauds > False or deceptive advertising (20-444)
- State regulation > Unfair practices and frauds > Defamation of insurer (20-445)
- State regulation > Unfair practices and frauds > Boycott, coercion or intimidation (20-446)
- State regulation > Unfair practices and frauds > False financial statements (20-447)
- State regulation > Unfair practices and frauds > Unfair discrimination (20-448)
- State regulation > Unfair practices and frauds > Gender discrimination (Rule R20-6-207)
- State regulation > Unfair practices and frauds > Rebating (20-451)
- State regulation > Unfair practices and frauds > Prohibited inducements (20-452)
- State regulation > Unfair practices and frauds > Fees (20-465)
- State regulation > Unfair practices and frauds > Unfair claims settlement practices (20-461; Rule R20-6-801)
- State regulation > Unfair practices and frauds > Claims payment (20-462)
- State regulation > Unfair practices and frauds > Insurance fraud (20-463, 466–466.04)
- Insurance information and privacy protection (20-2101–2122)
Federal Laws and Regulations (2%)
- Fair Credit Reporting Act (15 USC 1681–1681d)
- National Flood Insurance Program (NFIP)
- Gramm-Leach-Bliley Act (20-2121; Public Law 106-102)
- Prohibited Persons in Insurance (18 United States Code (USC) Sections 1033 and 1034) waiver
- CAN-SPAM Act of 2003 (15 USC 7701; 18 USC 1037)
- Telemarketing Sales Rule (16 CFR 310; 15 USC 6101–6108; A.R.S. 44-1282)
General Insurance Concepts (10%)
- Risk
- Risk > Methods of Handling Risk (e.g., Avoidance, Retention, Sharing, Reduction, Transfer)
- Risk > Elements of Insurable Risks
- Risk > Definitions (e.g., Risk, Hazard, Peril, Loss)
- Classifications of Insurers
- Classifications of Insurers > Mutual, Stock
- Classifications of Insurers > Admitted, Non-Admitted
- Classifications of Insurers > Foreign, Domestic, Alien
- Elements of a Contract
- Elements of a Contract > Consideration
- Elements of a Contract > Competent Parties
- Elements of a Contract > Legal Purpose
- Elements of a Contract > Offer
- Elements of a Contract > Acceptance
- Authority and Powers of Producers - Definitions
- Authority and Powers of Producers - Definitions > Express
- Authority and Powers of Producers - Definitions > Implied
- Authority and Powers of Producers - Definitions > Apparent
- Authority and Powers of Producers - Definitions > The Law of Agency
- Legal Interpretations Affecting Contracts
- Legal Interpretations Affecting Contracts > Reasonable Expectations
- Legal Interpretations Affecting Contracts > Indemnity
- Legal Interpretations Affecting Contracts > Good Faith
- Legal Interpretations Affecting Contracts > Fraud
- Legal Interpretations Affecting Contracts > Warranties, Representations, Misrepresentations, and Concealment
Property and Casualty Insurance Basics (32%)
- Insurable Interest
- Liability
- Liability > Absolute
- Liability > Strict
- Liability > Vicarious
- Underwriting (Purpose, Process, Results)
- Types of Hazards
- Types of Hazards > Moral
- Types of Hazards > Morale
- Types of Hazards > Physical
- Types of Perils
- Types of Perils > Named
- Types of Perils > Open
- Types of Loss
- Types of Loss > Direct
- Types of Loss > Indirect
- Loss Valuation
- Loss Valuation > Actual Cash Value
- Loss Valuation > Replacement Cost
- Loss Valuation > Market Value
- Loss Valuation > Agreed Value
- Loss Valuation > Valued Policy
- Loss Valuation > Functional Replacement Cost
- Negligence
- Negligence > Torts
- Negligence > Elements of a Negligent Act
- Negligence > Defense Against Negligence
- Accident versus Occurrence
- Policy Structure
- Policy Structure > Declarations
- Policy Structure > Definitions
- Policy Structure > Insuring Agreement
- Policy Structure > Additional/Supplementary Coverage
- Policy Structure > Conditions
- Policy Structure > Exclusions
- Policy Structure > Endorsements
- Policy Clauses
- Policy Clauses > Insureds
- Policy Clauses > Policy Period
- Policy Clauses > Policy Territory
- Policy Clauses > Cancellation and Non-Renewal
- Policy Clauses > Deductibles
- Policy Clauses > Other Insurance
- Policy Clauses > Other Insurance > Nonconcurrency
- Policy Clauses > Other Insurance > Primary and Excess
- Policy Clauses > Other Insurance > Pro Rata
- Policy Clauses > Other Insurance > Contribution by Equal Shares
- Limits of Liability
- Limits of Liability > Per Accident
- Limits of Liability > Per Occurrence
- Limits of Liability > Per Person
- Limits of Liability > Aggregate
- Limits of Liability > Split limits
- Limits of Liability > Combined Single Limit
- Coinsurance
- Coinsurance > Purpose
- Coinsurance > Definition
- Coinsurance > Calculation
- Coinsurance > Penalties
- Coinsurance > Total versus Partial Loss
- Specific, Scheduled, and Blanket Insurance
- Vacant versus Unoccupied
- Named Insured Provisions
- Named Insured Provisions > First Named Insured versus Other Insureds
- Named Insured Provisions > Duties After Loss
- Named Insured Provisions > Assignment
- Named Insured Provisions > Waiver of Rights
- Insurer Provisions
- Insurer Provisions > Liberalization
- Insurer Provisions > Subrogation
- Insurer Provisions > Claim Settlement Options
- Insurer Provisions > Duty to Defend
- Third-Party Provisions
- Third-Party Provisions > Standard Mortgage Clause
- Third-Party Provisions > Loss Payable Clause
- Third-Party Provisions > No Benefit to the Bailee
Dwelling Policy Concepts (10%)
- Purpose and Eligibility
- Definitions
- Perils Insured Against
- Perils Insured Against > Basic
- Perils Insured Against > Broad
- Perils Insured Against > Special
- Property Coverages
- Property Coverages > Coverage A - Dwelling
- Property Coverages > Coverage B - Other Structures
- Property Coverages > Coverage C - Personal Property
- Property Coverages > Coverage D - Fair Rental Value
- Property Coverages > Coverage E - Additional Living Expenses
- Property Coverages > Other Coverages
- Personal Liability Supplement
- Personal Liability Supplement > Coverage L - Personal Liability
- Personal Liability Supplement > Coverage M - Medical Payments to Others
- Dwelling Property Conditions
- Dwelling Property Exclusions
- Dwelling Policy Endorsements
Homeowners Policy Concepts (17%)
- Definitions
- Eligibility and Purpose
- Homeowners Policy Coverage Forms
- Homeowners Policy Coverage Forms > Broad (HO-2)
- Homeowners Policy Coverage Forms > Special (HO-3)
- Homeowners Policy Coverage Forms > Contents Broad (HO-4)
- Homeowners Policy Coverage Forms > Comprehensive (HO-5)
- Homeowners Policy Coverage Forms > Unit-Owners (HO-6)
- Homeowners Policy Coverage Forms > Modified Coverages (HO-8)
- Section I - Property Coverages
- Section I - Property Coverages > Coverage A - Dwelling
- Section I - Property Coverages > Coverage B - Other Structures
- Section I - Property Coverages > Coverage C - Personal Property
- Section I - Property Coverages > Coverage D - Loss of Use
- Section I - Property Coverages > Additional Coverages
- Section II - Liability Coverages
- Section II - Liability Coverages > Coverage E - Personal Liability
- Section II - Liability Coverages > Coverage F - Medical Payments to Others
- Section II - Liability Coverages > Additional Coverages
- Homeowners Policy Exclusions
- Homeowners Policy Exclusions > Section I - Property Covered Exclusions
- Homeowners Policy Exclusions > Section II - Liability Covered Exclusions
- Homeowners Policy Conditions
- Homeowners Policy Endorsements
- Homeowners Policy Endorsements > Business Pursuits
- Homeowners Policy Endorsements > Earthquake
- Homeowners Policy Endorsements > Home Day Care
- Homeowners Policy Endorsements > Personal Injury
- Homeowners Policy Endorsements > Personal Property Replacement Cost
- Homeowners Policy Endorsements > Watercraft
- Scheduled Personal Property/Personal Articles Floater
Personal Automobile Policy (12%)
- Definitions
- Personal Injury Protection Definitions
- Liability Coverage
- Liability Coverage > Bodily Injury and Property Damage
- Liability Coverage > Supplementary Payments
- Liability Coverage > Exclusions
- Liability Coverage > Liability Extension to Towed Vehicle
- Medical Payments Coverage
- Uninsured and Underinsured Motorists Coverage
- Uninsured and Underinsured Motorists Coverage > Definitions
- Uninsured and Underinsured Motorists Coverage > Bodily Injury
- Uninsured and Underinsured Motorists Coverage > UM and UIM Rejection
- Coverage for Damage to your Automobile
- Coverage for Damage to your Automobile > Collision
- Coverage for Damage to your Automobile > Other than Collision (Comprehensive)
- Coverage for Damage to your Automobile > Deductibles
- Coverage for Damage to your Automobile > Exclusions
- Duties after an Accident or Loss
- General Provisions
- Endorsements
- Endorsements > Towing and Labor Costs
- Endorsements > Extended Non-Owned Coverage - Vehicles Furnished or Available for Regular Use
- Endorsements > Joint Ownership Coverage
- Endorsements > Rental Vehicle Coverage
Other Types of Personal Insurance (7%)
- Personal Umbrella and Excess Policies
- Mobile Home Policy (Insuring Agreement)
- Earthquake Insurance (Insuring Agreement)
- Earthquake Insurance (Insuring Agreement) > Deductible
- Flood Insurance
- Watercraft
Examination sources
- PSI Series 13-44 Personal Lines Content Outline
Page 1, complete published content below repeated examination heading
- PSI Series 13-44 Personal Lines Content Outline
Page 2, complete published content below repeated examination heading
- PSI Series 13-44 Personal Lines Content Outline
Page 3, complete published content below repeated examination heading
- PSI Series 13-44 Personal Lines Content Outline
Page 4, complete published content below repeated examination heading
- PSI Series 13-44 Personal Lines Content Outline
Page 5, complete published content below repeated examination heading
- PSI Series 13-44 Personal Lines Content Outline
Page 6, complete published content below repeated examination heading
- PSI Series 13-44 Personal Lines Content Outline
Page 7, complete published content below repeated examination heading
- PSI Arizona Candidate Information Bulletin
Page 14, Content Outlines, complete examination-content boundary
- PSI Arizona Candidate Information Bulletin
Page 13, Score Reporting
- PSI Arizona Candidate Information Bulletin
Page 13, Experimental Items
- PSI Arizona Candidate Information Bulletin
Page 3, Types of Licenses, personal-lines examination row
- PSI Arizona Candidate Information Bulletin
Page 5, Examination Payment and Scheduling Procedures, applicant-only registration
Related license preparation
This examination may be required or accepted as an alternative, depending on the license and application pathway.