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DE Personal Lines Producer — Information & Free Practice

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DE Personal Lines Producer

Examination outline
  • General knowledge — I. TYPES OF PROPERTY POLICIES
    • A. Homeowners
    • A. Homeowners / 1. HO-2
    • A. Homeowners / 2. HO-3
    • A. Homeowners / 3. HO-4
    • A. Homeowners / 4. HO-5
    • A. Homeowners / 5. HO-6
    • A. Homeowners / 6. HO-8
    • B. Dwelling policies
    • B. Dwelling policies / 1. DP-1
    • B. Dwelling policies / 2. DP-2
    • B. Dwelling policies / 3. DP-3
    • C. Inland marine
    • C. Inland marine / 1. Personal Articles floaters
    • D. National Flood Insurance Program
    • E. Others
    • E. Others / 1. Earthquake
    • E. Others / 2. Mobile Homes
    • E. Others / 3. Watercraft
    • E. Others / 4. Windstorm
  • General knowledge — II. TYPES OF CASUALTY POLICIES
    • A. Automobile: personal auto
    • A. Automobile: personal auto / 1. Liability
    • A. Automobile: personal auto / 1. Liability / a. Bodily Injury
    • A. Automobile: personal auto / 1. Liability / b. Property Damage
    • A. Automobile: personal auto / 1. Liability / c. Split Limits
    • A. Automobile: personal auto / 1. Liability / d. Combined Single Limit
    • A. Automobile: personal auto / 2. Medical Payments
    • A. Automobile: personal auto / 3. Physical Damage (collision; other than collision; specified perils)
    • A. Automobile: personal auto / 4. Uninsured motorists
    • A. Automobile: personal auto / 5. Underinsured motorists
    • A. Automobile: personal auto / 6. Who is an insured
    • A. Automobile: personal auto / 7. Types of Auto
    • A. Automobile: personal auto / 7. Types of Auto / a. Owned
    • A. Automobile: personal auto / 7. Types of Auto / b. Non-owned
    • A. Automobile: personal auto / 7. Types of Auto / c. Hired
    • A. Automobile: personal auto / 7. Types of Auto / d. Temporary Substitute
    • A. Automobile: personal auto / 7. Types of Auto / e. Newly Acquired Autos
    • A. Automobile: personal auto / 7. Types of Auto / f. Transportation Expense and Rental Reimbursement Expense
    • A. Automobile: personal auto / 8. Exclusions
    • B. Umbrella/Excess liability
  • General knowledge — III. PROPERTY AND CASUALTY INSURANCE TERMS AND RELATED CONCEPTS
    • A. Insurance
    • A. Insurance / 1. Law of Large Numbers
    • B. Insurable interest
    • C. Risk
    • C. Risk / 1. Pure vs. Speculative Risk
    • D. Hazard
    • D. Hazard / 1. Moral
    • D. Hazard / 2. Morale
    • D. Hazard / 3. Physical
    • E. Peril
    • F. Loss
    • F. Loss / 1. Direct
    • F. Loss / 2. Indirect
    • G. Loss Valuation
    • G. Loss Valuation / 1. Actual cash value
    • G. Loss Valuation / 2. Replacement cost
    • G. Loss Valuation / 3. Market value
    • G. Loss Valuation / 4. Stated value
    • G. Loss Valuation / 5. Salvage value
    • H. Proximate cause
    • I. Deductible
    • J. Indemnity
    • K. Limits of liability
    • L. Coinsurance/Insurance to value
    • M. Occurrence
    • N. Cancellation
    • O. Nonrenewal
    • P. Vacancy and unoccupancy
    • Q. Liability
    • Q. Liability / 1. Absolute
    • Q. Liability / 2. Strict
    • Q. Liability / 3. Vicarious
    • R. Negligence
    • S. Binder
    • T. Endorsements
    • U. Blanket vs. Specific
    • V. Burglary, Robbery, Theft, and Mysterious Disappearance
    • W. Warranties
    • X. Representations
    • Y. Concealment
    • Z. Deposit Premium/Audit
    • AA. Certificate of Insurance
    • BB. Damages
    • BB. Damages / 1. Compensatory
    • BB. Damages / 1. Compensatory / a. General
    • BB. Damages / 1. Compensatory / b. Special
    • BB. Damages / 2. Punitive
    • CC. Compliance with Provisions of Fair Credit Reporting Act
  • General knowledge — IV. PROPERTY AND CASUALTY POLICY PROVISIONS AND CONTRACT LAW
    • A. Declarations
    • B. Insuring agreement
    • C. Conditions
    • D. Exclusions
    • E. Definition of the insured
    • F. Duties of the insured after a loss
    • G. Obligations of the insurance company
    • H. Mortgagee rights
    • I. Proof of loss
    • J. Notice of claim
    • K. Appraisal
    • L. Other Insurance Provision
    • M. Subrogation
    • N. Elements of a contract
    • O. Sources of underwriting information
    • P. Fair Credit Reporting Act
    • Q. Privacy Protection (Gramm Leach Bliley)
    • R. Policy Application
    • S. Terrorism Risk Insurance Act (TRIA)
    • T. Cancellation and nonrenewal provisions
    • U. Supplementary payments
    • V. Loss settlement provisions including consent to settle a loss
    • W. Territory
  • State specific — I. DELAWARE STATUTES, REGULATIONS, AND BULLETINS PERTINENT TO LIFE, ACCIDENT AND HEALTH, PROPERTY, CASUALTY AND PERSONAL LINES INSURANCE
    • A. License Regulations
    • A. License Regulations / 1. Persons required to be licensed and responsibilities
    • A. License Regulations / 1. Persons required to be licensed and responsibilities / a. Producer/Agent
    • A. License Regulations / 1. Persons required to be licensed and responsibilities / b. Limited Lines producer
    • A. License Regulations / 1. Persons required to be licensed and responsibilities / c. Producer/Consultant
    • A. License Regulations / 2. License requirements
    • A. License Regulations / 2. License requirements / a. Fees and application
    • A. License Regulations / 2. License requirements / b. Prerequisites
    • A. License Regulations / 2. License requirements / c. Special qualifications
    • A. License Regulations / 2. License requirements / d. Written examinations and exemptions
    • A. License Regulations / 2. License requirements / e. Exemptions from licensing
    • A. License Regulations / 2. License requirements / f. Insurer’s appointment
    • A. License Regulations / 3. Authority
    • A. License Regulations / 3. Authority / a. Definitions
    • A. License Regulations / 3. Authority / b. License requirements
    • A. License Regulations / 3. Authority / c. Lines of authority
    • A. License Regulations / 3. Authority / d. Termination of appointment
    • A. License Regulations / 4. Notice of address change
    • A. License Regulations / 5. Continuing education
    • B. Marketing Practices
    • B. Marketing Practices / 1. Duties of licensed personnel
    • B. Marketing Practices / 2. Record keeping
    • B. Marketing Practices / 3. Compensation of licensees
    • B. Marketing Practices / 4. Termination, suspension, fines
    • C. Insurance Commissioner
    • C. Insurance Commissioner / 1. Election and term
    • C. Insurance Commissioner / 2. General powers and duties
    • C. Insurance Commissioner / 3. Examination of insurers and producers
    • C. Insurance Commissioner / 4. Hearings
    • C. Insurance Commissioner / 5. Cease and desist orders and penalties
    • C. Insurance Commissioner / 6. General penalties
  • State specific — II. DELAWARE STATUTES, RULES, REGULATIONS, AND BULLETINS PERTINENT TO PROPERTY INSURANCE ONLY
    • A. Delaware FAIR Plan
    • A. Delaware FAIR Plan / 1. Purpose and definitions
    • A. Delaware FAIR Plan / 2. Eligibility
    • A. Delaware FAIR Plan / 3. Coverage available
    • A. Delaware FAIR Plan / 4. Limits of coverage
    • A. Delaware FAIR Plan / 5. Effective date of coverage
    • A. Delaware FAIR Plan / 6. Binding authority of producers
    • B. Declinations, renewal, and cancellation of Property insurance contracts
    • B. Declinations, renewal, and cancellation of Property insurance contracts / 1. Definitions
    • B. Declinations, renewal, and cancellation of Property insurance contracts / 2. Notification and reasons for declination, non-renewal, and termination
    • B. Declinations, renewal, and cancellation of Property insurance contracts / 3. Permissible cancellations
    • B. Declinations, renewal, and cancellation of Property insurance contracts / 4. Prohibited practices
    • B. Declinations, renewal, and cancellation of Property insurance contracts / 5. Enforcement
    • B. Declinations, renewal, and cancellation of Property insurance contracts / 6. Disclosures
    • C. National Flood Insurance Program
    • C. National Flood Insurance Program / 1. Definitions
    • C. National Flood Insurance Program / 2. Policies and Products Available
    • C. National Flood Insurance Program / 3. Who needs flood insurance
    • C. National Flood Insurance Program / 4. Flood Maps and Zone Determinations
    • C. National Flood Insurance Program / 5. General Rules
    • C. National Flood Insurance Program / 6. Claims Handling Process
    • C. National Flood Insurance Program / 7. Write Your Own Company
  • State specific — III. DELAWARE STATUTES, RULES, REGULATIONS, AND BULLETINS PERTINENT TO CASUALTY INSURANCE ONLY
    • A. Delaware Motorist Protection Act
    • A. Delaware Motorist Protection Act / 1. Required coverage and limits
    • A. Delaware Motorist Protection Act / 2. Arbitration
    • A. Delaware Motorist Protection Act / 3. Insurance ID card
    • A. Delaware Motorist Protection Act / 4. Fines
    • A. Delaware Motorist Protection Act / 5. Form A
    • B. Uninsured and Underinsured Motorists Coverage
    • B. Uninsured and Underinsured Motorists Coverage / 1. Required coverage
    • B. Uninsured and Underinsured Motorists Coverage / 2. Option for additional coverage
    • C. Cancellation and nonrenewal of auto insurance
    • C. Cancellation and nonrenewal of auto insurance / 1. Reasons for
    • C. Cancellation and nonrenewal of auto insurance / 2. Notice
    • C. Cancellation and nonrenewal of auto insurance / 3. Hearing
    • C. Cancellation and nonrenewal of auto insurance / 4. Exclusion of designated person
    • C. Cancellation and nonrenewal of auto insurance / 5. Request for driving records
    • D. Delaware Automobile Insurance Plan
    • D. Delaware Automobile Insurance Plan / 1. Producer and insurer responsibilities
    • D. Delaware Automobile Insurance Plan / 2. Eligibility
    • D. Delaware Automobile Insurance Plan / 3. Coverage and options
    • D. Delaware Automobile Insurance Plan / 4. Designation of carrier
    • D. Delaware Automobile Insurance Plan / 5. Binding authority
    • D. Delaware Automobile Insurance Plan / 6. Collection of placement fee
    • E. Defensive driving course credit
    • F. Private passenger automobile insurance rating information
  • State specific — IV. INSURANCE ETHICS
    • A. Definitions
    • A. Definitions / 1. Market Conduct
    • A. Definitions / 2. Authority
    • A. Definitions / 2. Authority / a. Express
    • A. Definitions / 2. Authority / b. Implied
    • A. Definitions / 2. Authority / c. Apparent
    • A. Definitions / 3. Agency versus individual licensee
    • A. Definitions / 4. Suitability
    • A. Definitions / 5. Ethical behavior and good moral standards
    • B. Market Conduct examination
    • C. Binding coverage
    • D. Disclosure letters and forms
    • E. Errors and Omissions insurance
    • F. Unfair practices
    • F. Unfair practices / 1. Twisting
    • F. Unfair practices / 2. Churning
    • F. Unfair practices / 3. Commingling
    • F. Unfair practices / 4. Misrepresentation
    • F. Unfair practices / 5. Defamation
    • F. Unfair practices / 6. Coercion and intimidation
    • F. Unfair practices / 7. Unfair discrimination
    • F. Unfair practices / 8. Rebating
    • F. Unfair practices / 9. Unfair claims settlement practices
    • F. Unfair practices / 10. Coercion of debtors
    • F. Unfair practices / 11. Publicized Founded Complaints
    • G. Insurance fraud and Fraud Prevention Bureau
    • H. Advertisement procedures
    • I. Privacy
    • J. Conflict of issues and producer’s responsibilities
Examination sources

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