Brokerage Office Administration Course Exam — Information & Free Practice

The authority has not published an examination outline; the practice questions follow the scope of the existing question bank.

• Brokerage qualification and identity

  • Qualifying brokerage entity and designation
  • Qualifying-broker responsibility, affiliation, and dual roles
  • Trade names and office identity
• Licenses and affiliation changes

  • License display and office access to law and rules
  • Address, telephone, and email changes
  • Affiliation transfer and license return
• Records and document control

  • Transaction-record retention and access
  • Document execution and delivery
  • Confidential and restricted records
• Trust account governance

  • Qualifying-broker supervision and account types
  • Deposits, disbursements, and commingling
  • Reconciliation, ledgers, records, and audit access
• Office policies and competence

  • Policy adoption, distribution, and inspection
  • Required policy subjects
  • Training, first transactions, and escalation
• Advertising and public communications

  • Truthfulness and prior approval
  • Trade-name, telephone, and broker disclosures
  • Media, signage, team, and owner advertising
• Broker staffing and delegation

  • Written affiliation and responsibility terms
  • Transaction coordinators
  • Unlicensed assistants
• Compensation, referrals, and insurance

  • Commission disbursement
  • Co-broker and referral agreements
  • Errors-and-omissions coverage
• Property management administration

  • Written management agreements and qualifying-broker auspices
  • Property-management trust accounts and fund handling
  • Property records, reporting, and owner-resident documents
• Continuity, renewal, and accountability

  • Broker-in-charge continuity
  • Qualifying-broker education and renewal
  • Mitigation, discipline, and regulatory cooperation