Arizona Examination for Property and Casualty Insurance Adjuster Series 13-36 — Information & Free Practice
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Arizona Examination for Property and Casualty Insurance Adjuster Series 13-36
- Provider
- PSI Services LLC
- Format
- Closed-book examination delivered by computer at a test center or by remote proctoring
- Exam questions
- 150 scored items; an additional 5–10 unscored experimental questions may be administered
- Time limit
- 2.5 hours
- Passing score
- 70% correct
- Exam fee
- $59
Examination outline
Insurance Regulation (6%)
- Licensing requirements (20-321, 321.01)
- Assumed name (20-297)
- Qualifications
- License application requirements
- Licensing exceptions
- Number of exam attempts 20-284(H)
- Maintenance and duration
- Expiration, surrender and renewal (20-289, 321.02)
- Inactive status during military service (20-289.01)
- Report of actions (20-301, 321.02)
- Change of personal contact information (20-286(C))
- Disciplinary actions
- Denial, suspension, revocation or refusal to renew; civil penalties (20-295, 296, 321.02)
- Cease and desist orders (20-292, 321.02)
- Claim settlement laws and regulations (20-461, 462; Rule R20-6-801; RR R20-5- 163)
- Insurance fraud (20-463, 466–466.04)
Federal Laws and Regulations (4%)
- National Flood Insurance Program (NFIP)
- Gramm-Leach-Bliley Act (20-2121; Public Law 106-102)
- Prohibited Persons in Insurance (18 United States Code (USC) Sections 1033 and 1034) waiver
- Terrorism Insurance Program (15 USC 6701; Public Law 107-297, 109-144, 110-160)
General Insurance Concepts (11%)
- Risk
- Methods of Handling Risk (e.g., Avoidance, Retention, Sharing, Reduction, Transfer)
- Elements of Insurable Risks
- Definitions (e.g., Risk, Hazard, Peril, Loss)
- Classifications of Insurers
- Mutual, Stock
- Admitted, Non-Admitted
- Foreign, Domestic, Alien
- Elements of a Contract
- Consideration
- Competent Parties
- Legal Purpose
- Offer
- Acceptance
- Authority and Powers of Producers
- Express
- Implied
- Apparent
- The Law of Agency
- Legal Interpretations Affecting Contracts
- Reasonable Expectations
- Indemnity
- Good Faith
- Fraud
- Warranties, Representations, Misrepresentations, and Concealment
Property and Casualty Insurance Basics (20%)
- Insurable Interest
- Liability
- Absolute
- Strict
- Vicarious
- Underwriting
- Purpose
- Process
- Results
- Rate Development
- Types
- Components
- Basis
- Types of Hazards
- Types of Perils
- Types of Loss
- Direct
- Indirect
- Loss Valuation
- Actual Cash Value
- Replacement Cost
- Functional Replacement Cost
- Market Value
- Agreed Value
- Valued Policy
- Basic Types of Construction
- Negligence
- Torts
- Elements of a Negligent Act
- Defense Against Negligence
- Accident versus Occurrence
- Policy Structure
- Declarations
- Definitions
- Insuring Agreement
- Additional/Supplementary Coverage
- Conditions
- Exclusions
- Endorsements
- Policy Clauses
- Insureds
- Policy Period
- Policy Territory
- Cancellation and Non-Renewal
- Deductibles
- Other Insurance
- Nonconcurrency
- Primary and Excess
- Pro Rata
- Contribution by Equal Shares
- Limits of Liability
- Per Accident
- Per Occurrence
- Per Person
- Aggregate
- Split Limits
- Combined Single Limit
- Coinsurance
- Purpose
- Definition
- Calculation
- Penalties
- Total versus Partial Loss
- Specific, Scheduled, and Blanket Insurance
- Vacant versus Unoccupied
- Named Insured Provisions
- First Named Insured versus Other Insureds
- Duties After Loss
- Assignment
- Waiver of Rights
- Insurer Provisions
- Liberalization
- Subrogation
- Claim Settlement Options
- Duty to Defend
- Third-Party Provisions
- Standard Mortgage Clause
- Loss Payable Clause
- No Benefit to the Bailee
Dwelling Policy Concepts (7%)
- Purpose and Eligibility
- Perils Insured Against
- Basic
- Broad
- Special
- Property Coverages
- Coverage A - Dwelling
- Coverage B - Other Structures
- Coverage C - Personal Property
- Coverage D - Fair Rental Value
- Coverage E - Additional Living Expenses
- Other Coverages
- Dwelling Property Conditions
- Dwelling Property Exclusions
- Dwelling Property Endorsements
- Personal Liability Supplement
- Coverage L - Personal Liability
- Coverage M - Medical Payments to Others
Homeowners Policy Concepts (12%)
- Definitions
- Eligibility and Purpose
- Homeowners Policy Coverage Forms
- Broad (HO-2)
- Special (HO-3)
- Contents Broad (HO-4)
- Comprehensive (HO-5)
- Unit-Owners (HO-6)
- Modified Coverages (HO-8)
- Section I - Property Coverages
- Coverage A - Dwelling
- Coverage B - Other Structures
- Coverage C - Personal Property
- Coverage D - Loss of Use
- Additional Coverages
- Section II - Liability Coverages
- Coverage E - Personal Liability
- Coverage F - Medical Payments to Others
- Additional Coverages
- Homeowners Policy Exclusions
- Section I-Property Covered Exclusions
- Section II - Liability Covered Exclusions
- Homeowners Policy Conditions
- Homeowners Policy Endorsements
- Business Pursuits
- Earthquake
- Home Day Care
- Personal Injury
- Personal Property Replacement Cost
- Watercraft
- Ordinance or Law
- Scheduled Personal Property/Personal Articles Floater
Personal Automobile Policy (11%)
- Definitions
- Personal Injury Protection Definitions
- Liability Coverage
- Bodily Injury and Property Damage
- Supplementary Payments
- Exclusions
- Medical Payments Coverage
- Uninsured and Underinsured Motorists Coverage
- Definitions
- Bodily Injury
- UM and UIM Rejection
- Coverage for Damage to your Automobile
- Collision
- Other than Collision (Comprehensive)
- Deductibles
- Exclusions
- Duties after an Accident or Loss
- General Provisions
- Endorsements
- Towing and Labor Costs
- Extended Non-Owned Coverage - Vehicles Furnished or Available for Regular Use
- Joint Ownership Coverage
- Rental Vehicle Coverage
Commercial Automobile Policy (5%)
- Commercial Automobile Coverage Forms
- Covered Automobiles
- Hired Automobiles
- Non-owned Automobiles
- Liability
- Physical Damage
- Exclusions
- Conditions
- Definitions
- Selected Endorsements
- Lessor - Additional Insured and Loss Payee
- Mobile Equipment
- Property Protection Coverage
- Broad Form Products
- Employees as Insureds
Commercial Property Policies (6%)
- Commercial Package Policy
- Purpose
- Definition
- Coverages
- Coverage Extensions
- Commercial Policy Components
- Declarations
- Conditions
- Insuring Agreements
- Exclusions
- Commercial Property Forms
- Coverage Forms for Building and Business Personal Property
- Builders Risk
- Business Income
- Extra Expense
- Legal Liability
- Cause of Loss Forms
- Commercial Crime
- Commercial Property Endorsements
- Ordinance or Law
- Peak Season Limit of Insurance
- Spoilage
- Value Reporting Form
- Earthquake
- Equipment Breakdown Coverages
- Commercial Inland Marine - Purpose
- Ocean Marine (Distinction Between Inland and Ocean)
- Farm Property
- Definitions
- Conditions and Exclusions
- Coverages
Commercial General Liability (5%)
- Commercial Policy Components
- Declarations
- Conditions
- Interline Endorsements
- Commercial General Liability Coverages
- Bodily Injury and Property Damage
- Personal and Advertising Injury
- Medical Payments
- Conditions
- Definitions
- Exclusions
- Occurrence versus Claims-made
- Commercial General Liability Exposures
- Premises and Operations
- Products and Completed Operations
- Contractual Liability
Other Types of Insurance Policies (2%)
- Personal Umbrella, Commercial Umbrella, and Excess Policies
- Underlying Limits
- Self-Insured Retention
- Mobile Home Policy (Insuring Agreement)
- Earthquake Insurance (Insuring Agreement)
- Deductible
Adjustment Process (11%)
- Claim Notification Process
- Date of Loss
- Location
- Parties Involved
- Type of Loss (e.g., Liability, Property)
- Investigation and Evaluation of Loss/Claim Information
- Determination of Applicable Coverage
- Inquiry into Relevant Information
- Purpose of Loss Reserves
- Remedies for Disputes
- Appraisal
- Mediation (Binding and Unbinding)
- Arbitration (Binding and Unbinding)
- Litigation
- Finalization of Claim
- Denial
- Settlement
- Closing Claim
Examination sources
- psi-arizona-candidate-bulletin.pdf
Content Outlines, p. 14
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 1
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 2
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 3
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 4
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 5
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 6
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 7
- psi-az-property-casualty-adjuster-outline.pdf
Series 13-36 complete published outline, p. 8
- psi-arizona-candidate-bulletin.pdf
Score Reporting, p. 13
- psi-arizona-candidate-bulletin.pdf
Experimental Items, p. 13
- psi-az-property-casualty-adjuster-outline.pdf
Content outline, p. 1, number of items and duration
- psi-arizona-candidate-bulletin.pdf
Types of Licenses, p. 3, Adjuster row, series 13-36
- psi-arizona-candidate-bulletin.pdf
Understanding Licensing Requirements, p. 2, examination scheduling
Related license preparation
This examination may be required or accepted as an alternative, depending on the license and application pathway.